Last Updated: 6 JANUARY 2025
Welcome to www.sivaay.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms and Conditions (the “Agreement”) and our Privacy Policy. If you do not agree to these terms, please do not use the Site.
1. Acceptance of Terms
By using our website and purchasing products through it, you agree to comply with and be bound by the terms outlined in this Agreement. We reserve the right to modify or amend these Terms at any time. Any changes will be reflected on this page with an updated “Last Updated” date.
2. Use of the Site
– You may use the Site only for lawful purposes and in accordance with these Terms and Conditions.
– You agree not to engage in any activity that could harm, disrupt, or interfere with the functioning of the Site, including but not limited to hacking, introducing viruses, or sending unsolicited communications.
– You agree to provide accurate, current, and complete information when creating an account, placing orders, or contacting customer service.
3. Account Registration
– To access certain features of the Site (such as making purchases), you may be required to create an account.
– You must provide accurate, complete, and updated information during the registration process.
– You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
– You agree to notify us immediately of any unauthorized use of your account.
4. Products and Services
– We make every effort to ensure that the product descriptions, prices, and availability information are accurate, but we do not guarantee the accuracy, completeness, or reliability of this information.
– We reserve the right to modify or discontinue products, services, or promotions at any time without prior notice.
– Product images on the Site are for illustrative purposes only, and actual products may vary.
5. Orders and Payment
– All orders placed on the Site are subject to acceptance and availability.
– You agree to provide valid payment information when making a purchase. We accept payment through credit/debit cards, PayPal,UPI.
– Prices displayed on the Site are in Rupees and are inclusive of applicable taxes, unless otherwise stated.
– We reserve the right to cancel or refuse any order for reasons including but not limited to errors in pricing or product availability, or if we suspect fraudulent activity.
6. Shipping and Delivery
– We offer shipping to INDIA only. Shipping fees and delivery times may vary depending on your location and the shipping method you select.
– We aim to ship orders within 8-10 business days, but we are not responsible for delays caused by external factors (e.g., weather, shipping carrier delays).
– Risk of loss and title for products pass to you upon delivery to the shipping carrier.
7. Returns and Refunds
– We accept returns within 2 days of receiving the product, subject to the following conditions: product must be unused & in original packaging.
– If you wish to return a product, please contact our customer service team at sivaaytextile@gmail.com
– Refunds will be issued to the original payment method once the returned product is received and inspected.
8. Intellectual Property
– The content, layout, design, data, and graphics on the Site are owned by or licensed to SIVAAY TEXTILE and are protected by copyright, trademark, and other intellectual property laws.
– You may not use any of the content from the Site for commercial purposes without obtaining prior written permission from SIVAAY TEXTILE.
9. Limitation of Liability
– To the fullest extent permitted by law, SIVAAY TEXTILE is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the products purchased from the Site.
– In no event shall our total liability exceed the total amount paid for the product(s) purchased from the Site.
10. Privacy and Data Protection
– By using the Site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
– We will take reasonable steps to protect your data, but we cannot guarantee the security of data transmitted over the internet.
11. Prohibited Conduct
You agree not to:
– Violate any applicable laws or regulations.
– Infringe on any third party’s intellectual property rights.
– Engage in any form of fraud or misrepresentation.
– Attempt to gain unauthorized access to the Site or any related systems or networks.
12. Termination of Use
We may suspend or terminate your access to the Site if we believe that you have violated these Terms or engaged in any fraudulent or unlawful activity.
13. Dispute Resolution
– Any disputes arising out of or in connection with these Terms will be resolved through Jurisdiction in court, and both parties agree to submit to the exclusive jurisdiction of the courts in Rewari.
– If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
14. Governing Law
These Terms are governed by the laws of court, without regard to its conflict of law principles.
15. Changes to Terms
We reserve the right to modify these Terms at any time. All changes will be posted on this page with the updated “Last Updated” date. You are encouraged to review these Terms regularly.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: sivaaytextile@gmail.com
Phone: 8901111661
Address: H.no.- 67, Indra Colony, Delhi Road,Rewari, Haryana